1. Why hasn't my SMS OTP arrived yet?
Most OTP messages arrive within 10–35 seconds. If an app does not deliver the SMS due to IP rate-limiting or regional carrier congestion, simply wait for the 10-minute session timer to finish. Your reserved USD is automatically refunded 100% to your Bot wallet, and you can immediately try another number or switch to another country.
2. Can I cancel a number manually before 10 minutes?
No. Manual mid-session cancellation is disabled to prevent gateway desynchronization and late-SMS billing conflicts. Every unreceived session automatically expires and refunds 100% after 10 minutes.
3. Why am I limited to 7 waiting numbers at once?
To ensure fair access to physical SIM pools across all 24+ countries, each user can hold up to 7 concurrent waiting numbers. Once any active rental receives an SMS or expires after 10 minutes, you can rent additional numbers immediately.
4. How do I top up my USD wallet?
Open @nexusotps_bot, tap 💳 Deposit Funds, choose your USD amount (minimum $10.00 USDT via BEP20), transfer to the displayed wallet address, and paste your Transaction Hash (TxID) into the chat.