1. Resolving Common SMS OTP Delivery Issues
Even on clean Non-VoIP SIM pools, SMS delivery depends on both the sender’s A2P aggregator route and the client’s session fingerprint (IP geolocation, browser locale, and E.164 prefix formatting). This cluster provides actionable diagnostic workflows and explains how our 10-minute automatic USD refund guarantees zero financial risk when an upstream SMS fails to arrive.
Quick Diagnostic Checklist
- Check Prefix Formatting: Never duplicate the country code (e.g., entering
+44inside a form that already prepends+44). - Request Text SMS Only: Do not click “Call me with a code”—our gateways capture text SMS packets only.
- Align IP Geolocation: When verifying strict platforms like OpenAI or Google with a US (+1) or UK (+44) number, ensure your connection IP matches the target region.
- Rely on the 10-Minute Auto-Refund: If a carrier route is congested, simply wait for the 10-minute timer to expire—100% of your reserved USD is credited back automatically.